What is Inside?

Inside is a workforce management platform for planning shifts, tracking attendance, handling requests and paying staff. Learn what each part of Inside does and who uses it.

On this page
  1. The main parts of Inside
  2. How the pieces fit together
  3. Why you might not see everything

Inside helps organisations with shift-based teams plan who works when, record the hours actually worked, handle requests and approvals, and turn confirmed work into pay.

The main parts of Inside

Part of InsideWho uses itWhat it is for
Management Portal (web)Administrators, HR, finance and outlet managersOrganisation setup, employees, schedules, approvals, timesheets, claims, payroll and reports
Inside app (mobile)Employees and managersViewing shifts, clocking in and out, requesting leave, submitting claims and, for managers, acting on team items
Casuals Hub (web)Managers and staffing teamsRequesting, approving, filling and settling casual shifts
Inside app for casual workers (mobile)Casual workersFinding open shifts, offering availability and working assigned shifts
Agency Portal (web)Staffing agenciesSeeing client requests, assigning workers and reviewing billing

How the pieces fit together

  1. Your organisation is set up with outlets (locations or departments), roles, employment types and policies.
  2. Managers build and publish schedules, using demand and templates where these are configured.
  3. Employees see their published shifts in the app and clock in and out.
  4. Managers review attendance and confirm timesheets.
  5. Confirmed time, claims and allowances flow into payroll, where enabled.

Why you might not see everything

Inside is configured per organisation. Some modules are switched on only for certain organisations, and what you can open depends on the access your administrator has given you. If a guide mentions something you can't find, see I can't see a feature described in a guide.

More in Getting started

  1. How to use the Inside Help Centre
  2. Inside glossary of common terms
  3. What is Inside?
  4. Which Inside guides apply to me?