Apply for a claim on the web

Steps

1. Choose Apply for claim.
2. Select the employee.
3. Choose the claim type.
4. Enter the amount and a description.
5. Choose what the claim relates to: a shift, a date or a general claim.
6. Attach the receipt if needed.
7. Submit.

If the claim can't be submitted

Inside checks the claim against the claim type's rules when you submit it. You'll see a message and the claim isn't sent if:

• the amount is more than the limit for a single claim
• the claim would take the employee over the claim type's limit for the month, year or pay cycle. Pending and approved claims of the same type both count towards it
• a receipt is required but none is attached. Some claim types always need one; others only need one above a set amount
• the claim type has been archived or switched off

Change the amount, attach the receipt or choose another claim type, then submit again.

What happens next

The claim is pending until it is reviewed. Employees can also submit claims in the Inside app.