Casuals Hub

Fill, change and close requests

Fill requests, handle offers, release reservations and close requests.

Guides

  1. Cancel a casual requestCancel a casual request you no longer need. Cancelled, expired and rejected requests no longer count toward coverage.Updated 22 Oct 2026
  2. Fill a casual requestFill a casual request by accepting workers' offers or assigning workers directly. Inside won't let a request be filled beyond its slots.Updated 22 Oct 2026
  3. How agencies fill your requestsAgencies fill approved requests using a shared form or the Agency Portal, either by entering worker details or assigning workers already onboarded with them.Updated 22 Oct 2026
  4. Release unfilled reserved slotsWhen reserved sources haven't filled their slots, release them so other sources can fill the request.Updated 22 Oct 2026