How agencies fill your requests

Agencies fill approved requests using a shared form or the Agency Portal, either by entering worker details or assigning workers already onboarded with them.

Availability: This feature is only enabled for some organisations or depends on how your organisation is set up. If you can't see it, ask your Inside administrator.

Once a request is approved and shared with an agency, the agency can fill it in one of two ways:

  • Through a shared request form, entering the worker's details.
  • Through the Agency Portal, assigning a worker who is already onboarded with them.

Assigned agency workers appear on the request in Casuals Hub. Agency workers may receive a day pass QR code for attendance.

More in Fill, change and close requests

  1. Cancel a casual request
  2. Fill a casual request
  3. How agencies fill your requests
  4. Release unfilled reserved slots