What should I include when I report a problem?
The details that help Inside support solve your problem faster.
Include:
- What you were trying to do and the steps you took.
- What you expected to happen and what happened instead.
- The date and approximate time.
- The outlet, employee or pay run involved, if relevant.
- Whether you were on the web or in the app, and your app version if you know it.
- A screenshot of any error message.
Don't include passwords or unnecessary personal data.