Getting started

Support and feedback

Reporting a problem, following up on tickets and finding help.

Check your support tickets and repliesFind tickets you've raised with Inside support, read replies, add more information and see whether a ticket is still open.Updated 22 Oct 2026
Report a problem to Inside supportHow to raise a support ticket with Inside when something isn't working, what information to include and how to follow up on replies.Updated 22 Oct 2026

Questions

What should I include when I report a problem?FAQThe details that help Inside support solve your problem faster.
Why can't I see a feature described in a guide?FAQInside features depend on your organisation's setup and your access. Here's why something might be missing and who can help.